An article on client-centered service design written by the law firm’s chairman.
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‘That First Sip of Fall’: Lessons from the Creation of Starbucks’ Pumpkin Spice Latte 
I Spent Hours Exploring the Metaverse… Here’s What I Found 
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What Matters in Innovation — June 25, 2021 
PepsiCo’s Chief Design Officer on ‘The Age of Startups’ and Why Incremental Innovation Isn’t Enough 
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Book Excerpt: How to Overcome the Barriers to Creativity 
TripAdvisor CEO: The Role That Leaders Play in Fostering Innovation 
