Opened in October 2014, the MasterCard Labs site in New York houses product and technology teams that build prototypes and collaborate with partners, as well as demo areas showing off new ways to pay. The 60,000 square foot space, designed by the architectural firm Gensler, is located in Manhattan’s Chelsea neighborhood. We dropped by as part of our 2016 New York City Field Study.
A single slide captures three years of innovation activity at TIAA, the $40 billion financial services firm. We asked creator Howard Manzon to explain what’s on the slide; what worked; and what he might do differently in the future.
