Design thinking is often incorporated in innovation workshops. However, Naureen Meraj says that the emphathy, reframing, and ideation stages of the process are often overlooked during training. Focusing on these three stages can help innovators get into the customer mindset, leading to innovation wins. Meraj is a training and digital transformation leader who has worked at NTT Data and Salesforce.com. For more insights from Meraj, watch the other videos in our IL Confidential Series.
Naureen Meraj, a training and digital transformation leader, discusses why teams should be wary of “one-time-wonders” and the best platforms for gathering ideas.
