Although it’s difficult to measure the return on investment for many business initiatives, measuring improvements in efficiency is rather straight-forward. All organizations have repeatable processes, be it answering help desk phones, preparing for industry marketing events or returning items to stock. Any repeatable process can be measured and improved; however, many don’t see the same repeatability in data analysis. Jim Knapik of Level Education from Northeastern University explains how to use data flows to deliver valuable insights.
The Internet of Things will impact every department of your company. Northeastern University's Kilton Hopkins discusses the changes coming with IoT and the skills that your organization needs to address them.
